S. Neil Cooper

Sr. Network Engineer

Network Professional with more than 20+ years of diverse, continuous experience in Service Assurance, Small Cell Solution Development, VoIP Planning & Traffic Management, Network Design & Engineering, Project & Vendor Management, Budgeting & Forecasting.

A little
about me

I am personable, dedicated, and open-minded. I have strong communications skills and adjust to changes with ease. I am always open to a challenge and until recently forgot how much I love to learn new things. Currently, I am looking for new career opportunities my past job positions could not provide. I am truly excited about the opportunity to revitalize my career.

Phone

+1 (816) 729-4640

Address

Lee's Summit, MO

Email

s.neil.cooper@gmail.com

Skill
Set

Network Professional

Planning, Engineering, Service Assurance

Project
Management

Leadership, Requirement Gathering, Results

Communications
& Presentations

All Levels, Internal & External, Influential

Vendor Management & Negotiations

Cost Savings, New Products & Services RFI/RFP

Analytical Problem Solver

Innovative, Independent, Effective

Crisis Management

Mitigation, Risk Management, Root Cause

Leadership & Collaboration

Team Leader, Participative, Mentor

Microsoft

Word, Excel, PowerPoint, Visio, etc

My
experence

Apr 2020 – Nov 2022

Sr. Network Engineer - Operations Support
T-Mobile

Drove cross-functional teams for network restoration, performance testing and engineering services in support of RAN/CORE/Transport Service Assurance.

 

Reviewed RFP / RFQ responses submitted to T-Mobile to identify impacts to Service Assurance and present conclusions to network operations leadership.

 

Performed deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.

 

Project managed new service and hardware initiatives, implemented solutions, ensuring seamless integration with existing systems, managing timelines, budgets, and teams to deliver successful network projects.

 

Developed detailed presentations, work flow diagrams, directed the creation of data analytics, automated reporting and dashboards.  Presented project status, conclusions and recommendations to Sr. Leadership for awareness and/or approval.

Sep 2016 - Apr 2020

Technology Architect III - SA Process Engineering
Sprint

Developed network standards, documents, processes and procedures on a variety of operational engineering topics used by market, regional and national teams.

Ericsson logo
Dec 2015 - Sep 2016

Solution Architect - SA Process Engineering
Ericsson

Translated network designs to deliver process documentation and operational guidelines for service assurance teams. Developed best practices, routines and innovative solutions to improve service assurance. Reviewed existing processes in order to maintain efficiency and sustainability.

Ericsson logo
Aug 2012 - Dec 2015

Solution Architect - Small Cells
Ericsson

Analyzed RAN LTE Small Cell requirements for Ericsson’s strategic partner Sprint and propose technical solutions, within the framework of project team activities, required to enhance Sprint’s competitive position.

Ericsson logo
Oct 2010 - Aug 2012

Network Engineer II - VoIP Peering Team Lead
Ericsson.

Led strategic interconnection initiatives, manage team workflow, ensure seamless communication exchange, and optimize SIP trunks and SBC hardware for enhanced network efficiency.

May 2006 - Oct 2010

Network Engineer II - Cable VoIP Traffic
Sprint.

Traffic subject matter expert for Sprint’s Cable VoIP Planning department familiar with network traffic concepts needed to plan and administer Sprints VoIP Network.

Nov 2005 - May 2006

Network Engineer II - NE Regional Lead
Sprint.

SME versed in Sprint’s engineering processes for various platforms, including work order creation, equipment procurement, detailed installation specification creation, and installation support across the entire NE region.

Aug 2000 - Nov 2005

Network Engineer II - ATM Edge/Core Lead Hardware Engineer
Sprint.

Led an engineering team overseeing Marconi ATM switch integration into Sprint’s Edge/Core networks. Managed a $40M+ capital budget for ATM projects, serving as the subject matter expert for ATM hardware.

Sep 1999 - Aug 2000

Network Engineer II - ATM/Frame Relay SW Vendor Manager
Sprint.

Acted as liaison between Sprint and its ATM/FR vendors NEC, Marconi and Nortel. Facilitated meetings to determine Sprint SW requirements related to the deployment of ATM/FR switches.

Feb 1998 - Sep 1999

Network Engineer - ATM/Frame Relay
Sprint.

Provided engineering and project management services for the deployment of broadband switch equipment, ATM and Frame Relay, into Sprint’s Edge/Core networks.

Military
Service

Mar 1992 - Mar 1998

Electronics Technician (ET/CS)
United States Navy

Petty Officer 2nd Class, Honor Graduate, Peer Tutor. 

My
education

1989 - 1991

Metropolitan Community College, Kansas City
AA Business Arts